Privacy Policy

1. Information We Collect

We may collect:

• Name
• Age
• Gender
• Mobile number
• Email address
• Address
• Medical history
• Symptoms and complaints
• Uploaded reports, prescriptions, and images
• Consultation records
• Payment information processed through authorized payment gateways

2. Purpose of Collection

Information is collected for:

• Providing healthcare services
• Scheduling appointments
• Maintaining medical records
• Processing payments
• Follow-up care
• Legal and regulatory compliance

3. Storage of Data

Information may be stored electronically and retained for the period required by applicable laws, professional obligations, and healthcare record-keeping requirements.

4. Sharing of Information

Information may be shared with:

• Treating healthcare professionals
• Diagnostic laboratories
• Pharmacies
• Payment service providers
• Government authorities when legally required

5. Cookies and Analytics

This website may use cookies, analytics tools, and similar technologies to improve user experience, monitor website performance, and analyze visitor behavior.

6. Data Security

Reasonable security measures are used to protect personal and medical information. However, no electronic system can guarantee absolute security.

7. Patient Rights

Patients may request correction of inaccurate personal information by contacting MedAyush.

8. Policy Changes

MedAyush reserves the right to modify this Privacy Policy at any time. Updated versions shall be effective upon publication on the website.

9. Contact

By proceeding with consultation through MedAyush, I voluntarily consent to receive healthcare services through telemedicine.

1. I understand that telemedicine involves healthcare delivery through phone calls, video consultations, electronic communication, and digital platforms.
2. I understand that telemedicine may have limitations compared with in-person examination.
3. I agree to provide complete, accurate, and truthful medical information.
4. I understand that diagnosis and treatment recommendations depend upon the information provided by me.
5. I understand that the consulting doctor may recommend physical examination, laboratory investigations, imaging studies, specialist referral, emergency evaluation, or hospital admission where clinically required.
6. I understand that prescriptions may be issued only when medically appropriate and legally permissible.
7. I understand that no specific treatment outcome, cure, or improvement can be guaranteed.
8. I consent to the creation, maintenance, storage, and processing of my medical records and consultation information.
9. I consent to receiving prescriptions, follow-up recommendations, appointment reminders, and healthcare communications electronically.
10. I understand that teleconsultation is not intended for emergency medical conditions.
11. I understand that technical failures, internet interruptions, communication delays, or platform issues may occasionally affect teleconsultation services.
12. By clicking "I Agree", submitting a consultation request, making payment, or proceeding with consultation, I confirm that I have read, understood, and voluntarily accepted this informed consent.

1. The information available on this website is provided solely for educational and informational purposes.
2. Information published on this website does not constitute medical advice, diagnosis, or treatment.
3. Website content should not be used as a substitute for consultation with a qualified healthcare professional.
4. Browsing this website, reading content, or submitting inquiries does not automatically establish a doctor-patient relationship.
5. MedAyush does not guarantee cure of any disease, specific treatment outcomes, improvement within a particular timeframe, or prevention of future illness.
6. Medical outcomes vary among individuals and depend upon multiple factors.
7. Teleconsultation has limitations and may not replace physical examination when clinically necessary.
8. Healthcare professionals may advise in-person consultation, investigations, specialist referral, or emergency care where appropriate.
9. MedAyush is not responsible for decisions made solely on the basis of information available on the website without professional medical consultation.
10. Third-party links, services, laboratories, pharmacies, and payment providers operate independently, and MedAyush is not responsible for their content or services.
11. By using this website, booking an appointment, making payment, or receiving consultation services, users acknowledge and accept this disclaimer.